Managing your Customer Data has never been easier!

Interact with your customers

 
  • Build any number of customer enquiry web form without any programming
  • Easily add your web forms to a web page hosted at Online Business Console or any other hosting company
  • Use customizable business workflows to setup notifications via email or SMS when customers enquire
  • Use the Customer Report Generator to dice and slice your customer database

Integrated Customer Database

  • Grow your customer databased every time your customers enquire or interact with your website
  • Keep a history of all past customer enquiries
  • Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)
  • Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)
  • View on a per customer basis details on every action they've taken on your site
  • Customize and extend the Customer Database to suit your business (All-in-One solution only)

Web Form Builder

  • Build customer enquiry web forms without any programming
  • Add any number of custom fields to your web form to suit your business
  • Automatically captures and populates every enquiry in your customer database
  • Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
  • Report on web form submissions including custom fields and easily export to Microsoft Excel
  • Allow customers to upload files within web forms
  • Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)
  • Allow refer-a-friend functionality within web forms
  • Add Image Verification to web forms to stop spam submissions by bots
  • Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)
  • Automatically subscribe customer to a Secure Zone upon submission of a web form
  • Easily add web form to any web page hosted at GB or elsewhere
  • Customize the landing page customers see after submitting an enquiry
  • Customize auto responder email sent to customers after they make an enquiry

Lead Management Reporting

  • Sophisticated customer reporting framework.
  • Filter on any system or custom field
  • Save any report and run later
  • Export any report to Microsoft Excel for further analysis
Web Design & Development
Content Management
E-Commerce Solutions
Email Marketing
Search Engine Optimisation
Social Media Tools
CRM - Know your Customers!
Advanced Features
Hosting
Business Management Systems

On behalf of Dubbo Regional Theatre and Convention Centre, we would like to congratulate you and your team on your success at the Rhino Business Awards.

We have received outstanding support and high level customer service from Bosweb since working with your team mid-last year in developing the DRTCC website.

Regards

Alan Youngson & Linda del Bao
Manager Operations Co-ordinator
Dubbo Regional Theatre and Convention Centre


DRTCC
http://drtcc.com.au/

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